Business Units
The Benchmarking Status of Road Service Providers Has Led Taiwan to Join The New Global Business Era
24h Shopping
PChome entered the e-commerce industry in June 2000 by establishing a business-to-consumer online mall, PChome Online Shopping. Online order forms were managed through a model that surpasses the traditional retail business model by integrating supplier development and management, management of product information, circular flow of payment and goods, and customer service. This significantly reduced the distance between the customer and the suppliers, which lowered operating costs and ultimately, retail prices. Therefore, customers benefited from the efficient process provided by an innovative online shopping experience.
Ruten (a JV with eBay)
Ruten, the No.1 C2C platform and largest trading market in Taiwan, was formed in September 2006. Ruten is also the first e-commerce platform in the country to exceed NT$100 billion in transactions. Several hundred billion items are sold on Ruten, and the site boasts 11 million members and 2 million sellers. The site is constantly enhancing its big data capabilities and artificial intelligence (AI) services by analyzing e-commerce transactions as well as operating an open-architecture network. As a result, Ruten is now a major AI-based e-commerce platform.
PChome Store
PChome Store was officially launched in October 2005 as a subsidiary of PChome Online. It operates as an online B2B2C solution for local SMEs to engage in e-commerce and speed their digital transformation. To date, more than 120,000 SMEs offering more than 460 million products have established their presence on PChome Store, which has become Taiwan’s largest online marketplace in terms of store numbers.
Bibian
Bibian is owned by PChome Bibian Inc., a Japanese subsidiary of PChome Online. Bibian provides third-party procurement services for Taiwanese consumers from major cross-border e-commerce platforms in Japan, the U.S., South Korea, and Southeast Asia.
PChome Global
PChome Global Shopping was established in July 2010, offering Traditional and Simplified Chinese websites, combining PayPal, Alipay, International Express Mail Service of the Taiwan Post Office, to deliver high quality and cost effective Taiwanese goods to 105 countries to cater to overseas Chinese and Taiwanese students studying abroad, as well as businessmen women traveling abroad. PChome Global Shopping offers Chinese goods, electronics with a Chinese interface, Chinese books, as well as household products. In February 2012, an English website launched to expand services to the US, Europe, and other non-Chinese markets.
PChome Travel
PChome Travel is an integrated travel agency and subsidiary of PChome Online Inc.
PChome Travel (pchometravel.com) was launched in June 2018 as a travel e-commerce platform that offers comprehensive tourism products such as flight reservations for global destinations, bookings in 600,000 rooms worldwide (high-end hotels, boutique hotels, guesthouses), tour groups, cruises, transport tickets, dining vouchers, plus travel activities in more than 200 cities around the world.PChome Travel offers convenient online payment solutions where cardholders can enjoy 0% interest for 12 months and take advantage of multiple mobile payment options (including Pi Wallet, Line Pay, Jkos Pay, Samsung Pay, and more). PChome Travel is a one-stop shop for travelers to purchase everything they need.
Mamilove
Founded in 2013, Mamilove provides users with three major services: “Shopping” – Mall, “Discovery” – High-quality parenting articles, “Discussion” – Real-time community Q&A. Through excellent community brand management and our strong product selection capabilities, we have successfully earned the trust of 20 to 50 years-old mommy users. And our mobile app has been selected as the best app by both App Store and Google Play. Mamilove is one of the fastest-growing and most customer retention community platform in Taiwan. With over 900,000 members and more than 700,000 fans, Mamilove accompanying moms and babies to grow up together from pregnancy, providing users with a more valuable shopping experience.We hope to become the “most trustworthy” parental community platform.
21CD
21 FINTECH is one of the leading Fintech companies in Taiwan and consists of three subsidiaries 21st Century Digital Technology, Co. Ltd., Pi Mobile Technology Inc., and Cherri Tech, Inc.
Pi Mobile Wallet
Pi Wallet, a mobile payment platform created by Pi Mobile Technology Inc., was launched in 2015. Grounded in the core value of “mobile first,” Pi Wallet strives to create simple, diverse, and convenient payment solutions for multiple applications. Pi Wallet currently has more than a million registered users and is accepted at more than 350,000 locations, covering 99% of Taiwan. Locations include: convenience stores, supermarkets, pharmacies and department stores; as well as services such as dining, lifestyle and entertainment, parking, utilities, transportation, online shopping, and more. Users earn PPoints through their spending, increasing value and expanding the scope of their relationship with PChome.
PChome Interpay
PChome InterPay Inc. obtained approval to operate as an exclusive e-payment business entity in January 2016, obtained its exclusive e-payment business license later in March, and officially began operations on October 26. PChome InterPay members get to top-up their e-payment accounts through various methods and are also able to complete fund transfers in-between accounts effortlessly. The scope of PChome InterPay services includes collecting payments on behalf of merchants, enabling fund transfers between e-payment accounts, and topping up e-payment accounts. It offers expedited, secure, and convenient online payment services.
e-insure
e-insure insurance broker Inc. was founded in 2002, We are a FinTech company which hybrid with Insurance, technology and innovation.
We are the first company who stared online insurance service in Taiwan. Through the technology, we provide simplified and speedy online insurance purchase service.
PChome Express
Established in 2018, PChome Express is a logistics team wholly owned by PChome Online. It is the first logistics fleet in Taiwan to be owned by an e-commerce platform, creating a robust logistics planning and support team which enhances delivery efficiency. Fulfilling our commitment to customer service, we set a business goal of delivering products within six hours to consumers within the Greater Taipei area, thereby establishing a new benchmark in e-commerce logistics.
Portal Service
PChome Online is one of the two major internet portal sites in Taiwan. We provide registered members and the general public with world headlines, financial news, social networking, free web-based services such as email, e-paper subscriptions, personal blog, customized photo album, and many more. These services have generated enormous web traffic and have brought an enormous number of registered members. PChome now has over 14 million registered users and issues. The two main sources of revenue for PChome Online are web banner advertisements and payment of online services. Our web banner advertisements still continue to exhibit strong growth each year.
Rakuya
Rakuya is a real estate brokerage platform founded in April 2008 by PChome Online as a joint venture with five major real estate agencies in Taiwan (Century 21, Pacific Realtor, CTBC Real Estate, H&B Housing, and Sinyi Realty). Rakuya consolidates many indicative rest estate agencies and presents the most complete information on professionally commissioned properties and transactions.
Cornerstone Ventures
Cornerstone Ventures is grounded in the core value of “The Future is Unwritten.” We foster budding startups through digital methods and enhancing their entrepreneurial spirit from the early stage, pursuing growth and accomplishments together. Cornerstone primarily invests in digital teams, and is enthusiastic about teams that leverage AI and other new technologies to gain a foothold in the market.
CHT-PCH NO.1
CHT-PCH NO.1 is a venture-capital fund jointly established by PChome Online Inc and Chunghwa Telecom Group in 2018. The fund provides capital resources for startups specializing in web development such as e-commerce, digital lifestyle services, online financial services, on-demand services, smart healthcare, big data, and AI-based technologies and applications.