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PChome Business Overview
Business Overview（GRI 2-1）
| Company name | PChome Online Inc. |
|---|---|
| Date of Establishment | Tuesday, July 14, 1998 |
| Listing Date | Monday, January 24, 2005 |
| Chairman | Hung-Tze Jan |
| CEO/President | Yu-Shan Chang |
| Location of Headquarters | 12F, No. 105, Sec. 2, Dunhua S. Rd., Da'an Dist.,Taipei City 106, Taiwan |
| Main Business Locations | Taiwan |
| Capital | NT$ 1,439,529,450 |
| Number of Employees | 1,665 people (as of December 31, 2023, and including fulltime and part-time employees) |
（GRI 2-6）PChome is an integrated e-commerce service group engaged in a broad range of business activities, such as e-commerce, FinTech, and web portals. PChome’s services include PChome 24h Shopping, a B2C online shopping platform; Ruten, a C2C auction site; PChome Store, a B2B2C online business startup platform; Bibian, PChome Thai, and PChome Global, which are crossborder e-commerce platforms; in the field of FinTech, PChome provides mobile payment solutions, such as Pi Wallet and card-free installment GoGoPay and BNPL; PChomePay, a third-party payment system; PChome InterPay, an electronic payment solution; online insurance e-Insure Inc.; and Cherri Tech’s TapPay that provides general services for payment solutions, such as payment gateway.
PChome is an extremely influential major e-commerce brand in Taiwan. The Company continues to step up service innovation and increase product variety, along with supplier development and management, product information management, cash flow and logistics, and customer services, as well as the application of big data technology to optimize automated warehousing equipment, our goal
is to provide consumers with a better online shopping experience. Furthermore, PChome supports the SDGs, and implements the concept of sustainable development in all aspects of shopping. We formally launched the Green Shopping Program in 2019 to reduce the potential environmental impact of our operations. Going forward, we will continue to promote eco-friendly strategies through the influence of our e-commerce platforms, thereby achieving a full product-packaging life cycle and zero-waste vision and realizing our goal of becoming a green e-commerce platform.
External Engagement (GRI 2-28）
PChome actively participates in associations and organizations promoted by its operations and is excited to connect the influence of the various companies and organizations through industry exchange and the development of ideas to deepen social participation.
