As the leading e-commerce group, PChome Online owns several subsidiaries, including: PChome 24h Shopping, a B2C online shopping platform; Ruten, a C2C auction site; PChome Store, a B2B2C online business startup platform; PChome Travel, a travel e-commerce platform; and PChome Global, and Bibian, which are cross-border e-commerce platforms. PChome also provides web services such as Pi Wallet, a mobile payment solution, and PChome InterPay, an electronic payment solution. 

At PChome, we uphold our promise of serving consumers in the spirit of Everyday Reliable and continuous innovation. Since 2000, we have launched our 13 Pioneering Services, including 24-hour guaranteed delivery throughout Taiwan, online credit card monthly installments, expedited (one-click) online product returns, and more. These have become convenient online shopping features for our consumers. Logistics and payment techniques have become increasingly mature, and in 2010 PChome subsidiary Ruten, along with President Chain Store Corporation, pioneered a cash-on-delivery payment method at convenience stores. This gave consumers more options for delivery times and pickup locations. In 2015, PChome launched the Pi Wallet Phone Number Transaction mobile payment service, allowing users to complete a transaction (making or receiving a payment) by directly entering the other party’s phone number. To expedite payments, offer a wider variety of rewards, and give consumers a more complete shopping experience, PChome launched its Online Shopping Top-Up service in 2016. In a move to achieve sustainable operations, PChome launched the Green Shopping Plan and fully replaced its old packaging with eco-friendly boxes in 31 different sizes. These measures ensure PChome is a leader in green e-commerce, fostering sustainable business development and ushering in a new era of carbon reduction in e-commerce.