Shareholder Information

2023 Sustainability Group Promotion and Implementation Report

Implementation of the Sustainability Development Committee’s meetings

The committee explained the implementation status of the company’s ESG plan (sustainable development plan) to the board of directors on 2023/01/10

In order to effectively manage sustainability information within the organization and conduct cross-departmental communication on related business planning, PChome established the “Sustainability Committee” in 2022, with the CEO as the chairman of the committee, convening senior executives from different fields to focus on United Nations sustainability development goals, jointly review the direction of sustainable development and implementation results, and establish ESG work execution groups: governance and responsibility group, environmental protection and energy conservation group, employee and social care group, with members of each group responsible for various sustainable development strategies and action plans. Implement sustainable development goals with specific actions. The company’s board of directors regularly listens to the reports of the Sustainability Committee, keeps abreast of the progress of the company’s ESG strategy, and urges the team to make strategic adjustments and provide necessary resources when necessary.

Organization

 

work execution
  • All cartons for shipping and distribution use 100% recycled pulp boxes, which has reduced carbon emissions by more than 60,000 tons by the end of 2022, which is equivalent to the carbon adsorption capacity of 155 Daan Forest Parks in one year.
  • An intelligent box number recommendation system is built in the internal warehousing, and the box number accuracy rate reaches 54.7%.
  • Established a special library for electronic tickets and e-books, saving 146,000 pieces of A4 paper by selling tickets annually
  • The total proportion of electronic invoices used by corporate households and individual households reached 99.35%. By saving paper, a total of 2.7 Taipei 101 buildings can be stacked.
  • Following the Climate-related Financial Disclosure Recommendation (TCFD), 6 climate change risks and 3 climate change opportunities related to PChome were identified.
  • Support domestic sports events and successfully raise sports issues through organizing activities
  • Support Taiwan’s traditional culture, sponsor Dajia Mazu circumnavigation activities, and continue Taiwan’s traditional culture.
  • The chairman has held Taichung Central Bookstore’s Wednesday Reading Club for three consecutive years to promote lifelong learning, with more than 50,000 participants.
  • Sponsor “Jidao Forest” to promote environmental protection and coexistence with nature
  • Gender equality in the workplace, with 56% of female employees and 47% of female management positions
  • There were 0 violations of labor laws and 0 complaints related to human rights.
  • The average total number of employee education and training hours has increased year by year, nearly three times higher than in 2021
  • Plan employee education and training courses, with an average course satisfaction score of 4.5 (out of 5)
  • Overall board performance evaluation score 4.89 points (excellent)
  • The first e-commerce company in Taiwan to obtain TIPS Level A certification from the “Taiwan Intellectual Property Management System”
  • Accumulatively obtained 8 patents and 2 trademarks
  • Establish a sustainable development committee
  • Corporate governance assessment scores maintain a good performance of 6%~20%
  • The number of PChome 24h shopping members exceeded 13 million
  • Cooperated with the Small and Medium Enterprises Division of the Ministry of Economic Affairs to jointly promote “Yuㄗㄜˊ Trading Company”, and the number of products increased significantly by 59%
  • Actively develop financial technology operations and provide a consumer-friendly consumption environment
  • Promote various information security measures to maintain zero information security incidents
  • Continue to focus on development with PiPai Wallet and actively build the One PChome ecosystem
  • Expand the scale of the green product area and create a green living environment with consumers
  • Actively control inventory products to allow consumers to buy with greater peace of mind
  • Won the Ministry of Economic Affairs-2022 Buying Power-Second Prize
  • Won the Bronze Medal Award for Digital Media Shopping from Taiwan Customer Service Center
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2020

財團法人公共關係基金會-2020年傑出公關獎-品牌傳播獎 傑出獎 (私部門類)