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PChome Business Overview
Business Overview（GRI 2-1）
| Company name | PChome Online Inc. |
|---|---|
| Date of Establishment | Tuesday, July 14, 1998 |
| Listing Date | Monday, January 24, 2005 |
| Chairman | Hung-Tze Jan |
| CEO/President | Yu-Shan Chang |
| Location of Headquarters | 12F, No. 105, Sec. 2, Dunhua S. Rd., Da'an Dist.,Taipei City 106, Taiwan |
| Main Business Locations | Taiwan |
| Capital | NT$ 1,439,529,450 |
| Number of Employees | 1,464 people (as of December 31, 2024, and including fulltime and part-time employees) |
(GRI 2-6) PChome Online is an integrated e-commerce service group, whose B2C e-commerce business – PChome 24h Shopping is the stepping stone to an Internet business that forms a close part of users’ daily lives, thereby creating an open PChome ecosystem that offers a broad range of services, including e-commerce, FinTech, empowering services, and web portals, among others. The Group provides the following services: PChome 24h Shopping, a B2C online shopping platform; Ruten, a C2C trade market; Bibian, a cross-border e-commerce platform; mobile payment solutions in the field of FinTech, such as Pi Wallet, GoGoPay and BNPL – both a payment installment tool, and Cherri Tech’s TapPay which is a comprehensive payment service platform; and online insurance service, e-Insure Inc. PChome is also the operator of PChome Express, a self-owned logistics company, and the operator of a third-party warehousing business providing services for empowering the e-commerce industry.
As an iconic e-commerce brand in Taiwan, PChome has continued to engage in service innovations and product development, integrating supplier development and management, product information management, payment logistics, and customer services. By using big data analytics, we optimized our automated warehousing system to increase overall operational efficiency and improve consumers’ online shopping experience. In 2019, PChome launched a “Green Shopping Program” which is aligned with our sustainability commitments and represents our active response to the UN SDGs. With a focus on every aspect of the shopping experience, the program serves to mitigate the environmental impact of our operating activities. In the future, we will continue to leverage our influence as an e-commerce platform, and increase the depth of our environmental strategies to achieve a circular, waste-free economy for packaging materials, thereby realizing a green e-commerce blueprint for sustainability.
External Engagement (GRI 2-28）
PChome actively participates in associations and organizations promoted by its operations and is excited to connect the influence of the various companies and organizations through industry exchange and the development of ideas to deepen social participation.
