Corporate Governance

Board Diversity and Independence Board Diversity

The company’s board configuration takes diversity as the main consideration. The selection process of directors strives to be fair, fair and open, in line with the Company’s Articles of Practice, Corporate Governance Code of Practice, and according to industry experience and professional ability, select directors with the knowledge, skills and support required to perform their duties.

According to the Company’s Code of Practice, the composition of the board of directors should consider diversity and formulate appropriate diversification policies for operation, operation and development needs, including:

(1)Basic criteria and values: gender, age, country and culture.

(2)Professional knowledge and skills: professional background, professional skills and industry experience.

(3)Corporate sustainability and social engagement

Concrete Management Objectives

In accordance with Chapter 3, Article 20 of the “Corporate Governance Best-Practice Principles” established by the Company, the Board members shall generally possess the knowledge, skills and literacies necessary for the performance of their duties. To achieve the desired objectives of corporate governance, the Board as a whole shall have the following capabilities:

(1)Operational judgment skills

(2)Accounting and financial analysis skills

(3)Operational management skills

(4)Crisis management skills

(5)Industry knowledge

(6)International market view

(7)Leadership

(8)Decision making 

(9)Information technology

(10)Awareness of regulatory compliance

The Company’s Board of Directors is composed of 7 directors, of whom 1 are natural person director, 4 are legal representative directors and 2 are independent directors (accounting for 28.6%). All independent directors are newly appointed to maintain their independence, whose backgrounds are in law, accounting, finance, marketing and technology respectively, and of whom one used to serve as a minister in the public sector, and one as chairman of a technology manufacturing group. With different professional backgrounds, each independent director  possesses competencies in operational judgment, accounting and financial analysis, management, crisis management, industry knowledge, international market perspective, leadership and decision-making skills, demonstrating multiple and complementary effectiveness. In addition to the requirements on the Board members’ possession of  knowledge, skills, literacies and industrial decision-making and management abilities necessary for the performance of business, the Company also attaches importance to the reputation of directors in their personal moral conducts, continuously arranges diversified refresher courses for directors, and regularly performs performance evaluation of directors. In doing so, all directors are allowed to improve their decision-making quality and fulfill their supervisory responsibilities, thereby further strengthening the Board functions. At the same time, in order to implement gender equality, the Company has had female directors since its inception, and has had female directors for each successive term, and has set the goal of increasing the proportion of female directors in recent years.

[Objectives of board member diversity]

Diversity policy of the Company’s current Board members and its implementation

PChome online Co., Ltd. Rules of Procedure for Board of Directors Meetings

Article 1

           (Basis for the adoption of these Rules)

    To establish a strong governance system and sound supervisory capabilities for this Corporation’s board of directors and to strengthen management capabilities, these Rules are adopted pursuant to Article 2 of the Regulations Governing Procedure for Board of Directors Meetings of Public Companies.

Article 2

           (Scope of these Rules)

    With respect to the board of directors meetings (“board meetings”) of this Corporation, the main agenda items, working procedures, required content of meeting minutes, public announcements, and other compliance requirements shall be handled in accordance with the provisions of these Rules.

Article 3

           (Convening and notice of board meetings)

    The board of directors shall meet at least quarterly.

    A notice of the reasons for convening a board meeting shall be given to each director and supervisor before 7 days before the meeting is convened. In emergency circumstances, however, a board meeting may be called on shorter notice.

     The notice to be given under the preceding paragraph may be effected by means of electronic transmission with the prior consent of the recipients. 

    All matters set forth under Article 12, paragraph 1 of these Rules shall be specified in the notice of the reasons for convening a board meeting. None of those matters may be raised by an extraordinary motion except in the case of an emergency or for other legitimate reason.

Article 4

            (Meeting notification and meeting materials)

  The discussion unit designated by the company’s board of directors is the BOD’s office.

The deliberation unit should formulate the content of the board meeting, provide sufficient meeting materials, and send it together with the convening notice.

If the director believes that the meeting materials are insufficient, he may request the meeting unit to make up for them. If the directors believe that the information on the proposal is insufficient, they may postpone the review upon resolution of the board of directors.    A director who is of the opinion that the meeting materials provided are insufficient may request their supplementation by the unit responsible for board meetings. If a director is of the opinion that materials concerning any proposal are insufficient, the deliberation of such proposal may be postponed by a resolution of the board of directors.

Article 5

            (Preparation of attendance book and other documents; attendance by proxy)

    When a board meeting is held, an attendance book shall be provided for signing-in by attending directors, which shall be made available for future reference.

    Directors shall attend board meetings in person. A director unable to attend in person may appoint another director to attend the meeting in his or her place in accordance with this Corporation’s articles of incorporation. Attendance by videoconference will be deemed attendance in person.

    A director who appoints another director to attend a board meeting shall in each instance issue a proxy form stating the scope of authorization with respect to the reasons for convening the meeting.

    The proxy referred to in paragraph 2 may be the appointed proxy of only one person.

Article 6

            (Principles for determining the place and time of a board meeting)

    A board meeting shall be held at the premises and during the business hours of this Corporation, or at a place and time convenient for all directors to attend and suitable for holding board meetings.

Article 7

             (Chair and acting chair of a board meeting)

    Board meetings shall be convened and chaired by the chairperson of the board. However, with respect to the first meeting of each newly elected board of directors, it shall be called and chaired by the director that received votes representing the largest portion of voting rights at the shareholders meeting in which the directors were elected; if two or more directors are so entitled to convene the meeting, they shall select from among themselves one director to serve as chair.

    When the chairperson of the board is on leave or for any reason unable to exercise the powers of chairperson, the vice chairperson shall act in place of the chairperson; if there is no vice chairperson or the vice chairperson is also on leave or for any reason unable to exercise the powers of vice chairperson, the chairperson shall appoint one of the managing directors to act, or, if there are no managing directors, one of the directors shall be appointed to act as chair. If no such designation is made by the chairperson, the managing directors or directors shall select one person from among themselves to serve as chair.

Article 8

            (Reference materials, non-voting participants, and holding board meetings)

    When a board meeting is held, the management (or the designated unit responsible for the board meetings) shall furnish the attending directors with relevant materials for ready reference.

    As merited by the content of a proposal to be put forward at a board meeting, personnel from a relevant department or a subsidiary may be notified to attend the meeting as non-voting participants.

    When necessary, certified public accountants, attorneys, or other professionals retained by this Corporation may also be invited to attend the meeting as non-voting participants and to make explanatory statements, provided that they shall leave the meeting when deliberation or voting takes place.

    The chair shall call the board meeting to order at the appointed meeting time and when more than one-half of all the directors are in attendance.

    If one-half of all the directors are not in attendance at the appointed meeting time, the chair may announce postponement of the meeting time, provided that no more than two such postponements may be made. If the quorum is still not met after two postponements, the chair shall reconvene the meeting in accordance with the procedures in Article 3, paragraph 2.

    The number of “all directors,” as used in the preceding paragraph and in Article 16, paragraph 2, subparagraph 2, shall be counted as the number of directors then actually in office.

Article 9

             (Documentation of a board meeting by audio or video)

    Proceedings of a board meeting shall be recorded in their entirety in audio or video, and the recording shall be retained for a minimum of 5 years. The record may be retained in electronic form.

    If any litigation arises with respect to a resolution of a board meeting before the end of the retention period of the preceding paragraph, the relevant audio or video record shall be retained until the conclusion of the litigation.

    Where a board meeting is held by videoconference, the audio or video documentation of the meeting constitutes part of the meeting minutes and shall be retained for the duration of the existence of this Corporation.

Article 10

            (Agenda items)

    Agenda items for regular board meetings of this Corporation shall include at least the following:

1Matters to be reported:

(1)Minutes of the last meeting and action taken.

(2)Important financial and business matters.

(3)Internal audit activities.

(4)Other important matters to be reported.

(5)Matters for discussion:

(6)Items for continued discussion from the last meeting.

(7)Items for discussion at this meeting.

(8)Extraordinary motions.

Article 11

            (Discussion of proposals)

    A board meeting shall follow the agenda given in the meeting notice. However, the agenda may be changed with the approval of a majority of directors in attendance at the board meeting.

    The chair may not declare the meeting closed without the approval of a majority of the directors in attendance at the meeting.

    At any time during the course of a board meeting, if the number of directors sitting at the meeting does not constitute a majority of the attending directors, then upon the motion by a director sitting at the meeting, the chair shall declare a suspension of the meeting, in which case Article 8, paragraph 3 shall apply mutatis mutandis.

Article 12

             (Matters requiring discussion at a board meeting)

    The matters listed below as they relate to this Corporation shall be raised for discussion at a board meeting:

1.The Corporation’s business plan.

2.Annual and semi-annual financial reports, with the exception of semi-annual financial reports that are not required under relevant laws and regulations to be audited and attested by a certified public accountant (CPA).

3.Adoption or amendment of an internal control system pursuant to Article 14-1 of the Securities and Exchange Act and assessment of the effectiveness of the internal control system.

4.Adoption or amendment, pursuant to Article 36-1 of the Securities and Exchange Act, of any handling procedures for material financial or business transactions, such as the acquisition or disposal of assets, derivatives trading, loans of funds to others, and endorsements or guarantees for others.

5.The offering, issuance, or private placement of equity-type securities.

6.The appointment or discharge of a financial, accounting, or internal audit officer.

7.A donation to a related party or a major donation to a non-related party, provided that a public-interest donation of disaster relief that is made for a major natural disaster may be submitted to the following board of directors meeting for retroactive recognition.

8.Any matter that, under Article 14-3 of the Securities and Exchange Act or any other law, regulation, or bylaw, must be approved by resolution at a shareholders meeting or board meeting, or any material matter as may be prescribed by the competent authority.

    The term “related party” in subparagraph 7 of the preceding paragraph means a related party as defined in the Regulations Governing the Preparation of Financial Reports by Securities Issuers. The term “major donation to a non-related party” means an individual donation, or cumulative donations within a 1-year period to a single recipient, at an amount of NTD100 million or more, or at an amount equal to or greater than 1 percent of net operating revenue or 5 percent of paid-in capital as stated in the CPA-attested financial report for the most recent year. (In the case of a foreign issuer whose shares have no par value or a par value other than NT$10, 2.5 percent of shareholders’ equity shall be substituted for the calculation of the amount equal to 5 percent of paid-in capital required under this paragraph.) 

     The term “within a 1-year period” in the preceding paragraph means a period of 1 year calculated retroactively from the date on which the current board of directors meeting is convened. Amounts already submitted to and passed by a resolution of the board are exempted from inclusion in the calculation. 

    At least one independent director of this Corporation shall attend the meeting in person. With respect to the matters which must be approved by resolutions at a board meeting as provided in the first paragraph, any and all independent directors shall attend the meeting. Where an independent director is unable to attend the meeting, that independent director shall appoint another independent director to attend the meeting as proxy. If an independent director objects to or expresses reservations about such a matter, it shall be recorded in the board meeting minutes; if an independent director intends to express an objection or reservation but is unable to attend the meeting in person, then unless there is a legitimate reason to do otherwise, that director shall issue a written opinion in advance, which shall be recorded in the board meeting minutes.

Article 13

            (Voting-I)

    When the chair at a board meeting is of the opinion that a proposal has been discussed sufficiently to put it to a vote, the chair may announce the discussion closed and call a vote.

    When a proposal comes to a vote at a board meeting, if no attending director voices an objection following an inquiry by the chair, the proposal will be deemed approved. If there is an objection following an inquiry by the chair, the proposal shall be brought to a vote.

    One voting method for proposals at a board meeting shall be selected by the chair from among those below, provided that when an attending director has an objection, the chair shall seek the opinion of the majority to make a decision:

1.A show of hands or a vote by voting machine.

2.A roll call vote.

3.A vote by ballot.

4.A vote by a method selected at this Corporation’s discretion.

    “Attending directors,” as used in the preceding two paragraphs, does not include directors that may not exercise voting rights pursuant to Article 15, paragraph 1.

Article 14

            (Voting-II and methods for vote monitoring and counting)

    Except where otherwise provided by the Securities and Exchange Act and the Company Act, the passage of a proposal at a board meeting shall require the approval of a majority of the directors in attendance at a board of directors meeting attended by a majority of all directors.

    When there is an amendment or alternative to a proposal, the chair shall present the amended or alternative proposal together with the original proposal and decide the order in which they will be put to a vote. If any one among them is passed, the other proposals shall then be deemed rejected, and no further voting on them shall be required.

    If a vote on a proposal requires monitoring and counting personnel, the chair shall appoint such personnel, providing that all monitoring personnel shall be directors.

    Voting results shall be made known on-site immediately and recorded in writing.

Article 15

            (Recusal system for directors)

    If a director or a juristic person that the director represents is an interested party in relation to an agenda item, the director shall state the important aspects of the interested party relationship at the respective meeting. When the relationship is likely to prejudice the interest of this Corporation, that director may not participate in discussion or voting on that agenda item and shall recuse himself or herself from the discussion or the voting on the item, and may not exercise voting rights as proxy for another director.

    Where a director is prohibited by the preceding paragraph from exercising voting rights with respect to a resolution at a board meeting, the provisions of Article 180, paragraph 2 of the Company Act apply mutatis mutandis in accordance with Article 206, paragraph 3 of the same Act.

Article 16

            (Meeting minutes and sign-in matters)

    Discussions at a board meeting shall be recorded in the meeting minutes, and the minutes shall fully and accurately state the matters listed below:

1.The meeting session (or year) and the time and place of the meeting.

1.The name of the chair.

2.The directors’ attendance at the meeting, including the names and the number of directors in attendance, excused, and absent.

3.The names and titles of those attending the meeting as non-voting participants.

4.The name of the minute taker.

5.The matters reported at the meeting.

6.Agenda items: the method of resolution and the result for each proposal; a summary of the comments made by directors, supervisors, experts, or other persons; the name of any director that is an interested party as referred to in paragraph 1 of the preceding article, an explanation of the important aspects of the relationship of interest, the reasons why the director was required or not required to enter recusal, and the status of their recusal; opinions expressing objections or reservations at the meeting that were included in records or stated in writing; and any opinion issued in writing by an independent director pursuant to Article 12, paragraph 4.

7.Extraordinary motions: The name of the mover, the method of resolution and the result, a summary of the comments of any director, supervisor, expert, or other person; the name of any director that is an interested party as referred to in paragraph 1 of the preceding article, an explanation of the important aspects of the relationship of interest, the reasons why the director was required or not required to enter recusal, and the status of their recusal; and their objections or reservations and any recorded or written statements.

8.Other matters required to be recorded.

    The occurrence of any of the following circumstances, with respect to a resolution passed at a board meeting, shall be stated in the meeting minutes and shall be publicly announced and filed on the website of the Market Observation Post System designated by the Financial Supervisory Commission, within 2 days from the date of the meeting:

1.Any objection or expression of reservations by an independent director expresses of which there is a record or written statement.

2.A resolution is adopted with the approval of two-thirds or more of all directors, without having been passed by the audit committee of this Corporation.

    The attendance book constitutes part of the minutes for each board meeting and shall be retained for the duration of the existence of this Corporation.

    The minutes of a board meeting shall bear the signature or seal of both the chair and the minute taker, and a copy of the minutes shall be distributed to each director and supervisor within 20 days after the meeting. The minutes shall be deemed important corporate records and appropriately preserved during the existence of this Corporation.

    The meeting minutes of paragraph 1 may produced and distributed in electronic form.

Article 17

            (Principles with respect to the delegation of powers by the board)

    With the exception of matters required to be discussed at a board meeting under Article 12, paragraph 1, when the board of directors appoints a party to exercise the powers of the board in accordance with applicable laws and regulations or this Corporation’s articles of incorporation, the levels of such delegation and the content or matters it covers shall be definite and specific, and carried out in accordance with the principles below:

Article 18

            (Meetings of board of managing directors)

    The provisions of Article 2, Article 3, paragraph 2, Articles 4 to 6, Articles 8 to 11, and Articles 13 to 16 apply, mutatis mutandis, to this Corporation’s meetings of the board of managing directors, provided that when meetings of the board of managing directors are held at regular intervals of 7 days or less, notices of such meetings may be given to each managing director before 2 days before the meeting.

Article 19

            (Supplementary provisions)

    These Rules of Procedure shall be adopted by the approval of meeting of the board of directors and shall be reported to the shareholders meeting. The board of directors may be authorized to adopt, by resolution, any future amendments to these Rules.

2025 Under the “Rules Governing the Evaluation of the Performance of the Board of Directors” approved by the Board of Directors on May 13, 2020, the Company’s Board of Directors shall conduct an internal evaluation of the performance of the Board of Directors at least once a year by the end of each year. Said internal evaluation is divided into a self-evaluation of the performance of the Board of Directors (including its functional committees) and a self-evaluation of individual Board member’s performance.
The Company has conducted a self-evaluation of the Board of Directors’ performance for the FY 2024 in accordance with the aforesaid self-evaluation rules. The self-evaluation was conducted by means of a questionnaire, and the results of the evaluation were presented in five levels: Number 1: Very poor (strongly disagree); Number 2: Poor (disagree); Number 3: Average (average); Number 4: Good (agree); Number 5: Excellent (strongly agree). The statistics of said self-evaluation results and the direction of continuous enhancement were also emailed to Directors in March, 2025. The self-evaluation results at this time are as follows:
(a) Board’s self-evaluation:
 There are 42 items in five aspects: participation in company operations, improvement of the quality of board decisions, board composition and structure, selection and continuing education of directors, and internal control.
 Self-assessment results: an average of 4.74 points; Good.
(b) B. Self-evaluation of functional committees:
 There are 24 items in five aspects: the degree of participation in the operation of the company, the understanding of the responsibilities of the functional committees, improving the decision-making quality of the functional committees, the composition and selection of members of the functional committees, and the internal control thereof.
 Self-assessment results: average 4.88 points; Good.
(c) Board members’ self-evaluation:
 There are 20 items in six aspects: mastery of company goals and tasks, awareness of directors’ responsibilities, participation in company operations, management and communication of internal relations, professional and continuing education of directors, and the internal control thereof.
 Self-assessment results: average 4.54 points; Good.

2024 years of corporate governance and executive training information

2023/05/15 The company’s board of directors appointed LawrenceLee as head of corporate governance

Business execution and further training in 2024:

1. Assist independent directors and general directors to perform their duties, provide necessary information and arrange for directors’ further training:

(1) Regularly notify board members of the latest revisions and developments of laws and regulations related to the company’s business areas and corporate governance.

(2) Provide company information required by directors and maintain smooth communication between directors and business managers.

(3) Conduct “in-home teaching” courses for directors.

*In 112 years, the company provides self-organized director training courses:

2. Assist the board of directors, audit committee and shareholders’ meetings with procedural and resolution compliance matters: (1) Confirm whether the company’s board of directors, audit committee and shareholders’ meetings are held in compliance with relevant laws and corporate governance codes. (2) Responsible for reviewing the release of important information on important resolutions after each meeting to ensure the legality and accuracy of the content of important information to ensure the equality of investor transaction information.

3. Draft the agenda of the Board of Directors and the Audit Committee and notify the directors seven days in advance, convene the meeting and provide meeting materials. If there is a need to avoid the topic, provide a prior reminder, and complete the minutes of the meeting within 20 days after the meeting.

4. Register in advance the date of the shareholders’ meeting in accordance with the law, prepare meeting notices, meeting manuals, and minutes within the legal period, and handle change registration matters after amending the articles of association and re-electing directors.

5. Handle various company change registrations in accordance with the law.

6. In order to implement corporate governance, the performance evaluation of the Board of Directors and individual directors shall be carried out regularly in accordance with the “Performance Evaluation Methods of the Board of Directors and Functional Committees” formulated by the company, and external evaluation shall be conducted by an external professional independent agency at least once every three years.

7. In order to fully protect the rights and interests of shareholders, improve the management of the board of directors/functional committees and enhance corporate governance capabilities, corporate governance-related measures have been formulated or revised this year, such as: “Articles of Association”, “Code of Integrity Management”, “Integrity Management Operating Procedures” and Conduct Guidelines”, “Measures for Handling Cases of Reporting Illegal, Unethical or Dishonest Conduct”, and “Corporate Social Responsibility Code of Practice”.

2023 Corporate Governance Supervisor Training Situation:

Succession planning and operation of board members:

The company’s director selection adopts a candidate nomination system in accordance with the “Articles of Association”, and it is clearly stated in the “Corporate Governance Code of Practice” and “Director Selection Procedure” that the composition of the board of directors should consider diversity and the company’s own operations, operating models and development. It is necessary to formulate a diversified policy, including but not limited to standards for basic conditions and values, and professional knowledge and skills.

1. The company’s board of directors structure should be determined based on the company’s business development scale and the shareholding status of its major shareholders, as well as practical operational needs.

2. The company’s ongoing director succession plan is based on the following criteria:

(1) Integrity, responsibility, innovation and decision-making ability, consistent with the company’s core values, and professional knowledge and skills that contribute to the company’s operation and management.

(2) Have industrial experience related to the business operated by the company.

(3) It is expected that the addition of this member can continue to provide the company with an effective, collaborative, diverse board of directors that meets the needs of the company.

(4) The overall board of directors’ expertise needs to include corporate strategy and management, accounting and taxation, finance, business operations and law related to e-commerce industry development.

(5) The company’s selection process for the list of director candidates must comply with qualification reviews and relevant standards to ensure that when director seats become vacant or plans increase, suitable new director candidates can be effectively identified and selected.

The company implements the board member diversity policy in accordance with the “Code of Corporate Governance Practice”. Currently, there are 9 directors (including 3 independent directors and 2 women), with diverse and complementary industrial experience and professional abilities in finance, accounting, and accounting. Five of them are concurrently serving as senior management of the company or related companies. In the future, the composition structure and experience background of the company’s board of directors will continue to be the current structure. The “Board Performance Evaluation Results” for each year will be provided to the “Corporate Governance and Sustainability Committee” as a reference for director nomination and renewal.

Succession plan for key management levels of the company

Employees of the company (including senior directors) and above are all important operating and management levels. In order to focus on the career development of managers, annual personal work goals and organizational goals will be set based on core functions. The aforementioned goals will be combined to clearly define the performance of the management level within the organization. indicators, and regularly evaluate and assist in personal job development guidance and provide feedback in the process.

Each operating manager should have a job agent. The agent can learn the existing management model through temporary positions. In addition to ensuring uninterrupted operations, it also cultivates the leadership and management planning capabilities of outstanding successor managers.

The company not only establishes a complete training system and training plans for important management levels, but also encourages employees at all levels to participate in relevant courses according to their functional development needs, thereby cultivating employees’ professional and decision-making judgment skills. At the same time, in order to encourage independent training and learning, the company The company provides resource support and regularly selects potential lists at all levels every year for training or job adjustment opportunities to enhance the resilience of the company’s colleagues with diverse positions, enhance internal human capital, and achieve sustainable operations